Last updated: 9/2/26
We want you to love your bundle! Here’s how returns and refunds work.
Mystery Bundles
All mystery capsule bundles are non-refundable. Because contents are curated as a “surprise”, we’re unable to accept returns or issue refunds based on the items received.
Themed Bundles
All themed bundles (dragons, beachy, coffee, etc.) are non-refundable, as these are pre-packaged and prepared in advance.
Journaling & All Other Bundles
All other bundles are non-refundable.
Damaged in Shipping
The only exception to the above is an item damaged in transit. If your order arrives damaged, please contact us at sisterhoodselections@gmail.com within seven (7) days of delivery with photos of the item and its packaging. We will offer a replacement or store credit at our discretion.
How to Request a Return or Refund
Email sisterhoodselections@gmail.com with your order number and reason for the request.
We’ll respond within seven (7) business days with next steps.
Approved refunds are issued to your original payment method within 7–10 business days of us receiving the returned item (if applicable).
Non-Refundable Items
Gift cards
Items marked “final sale”
Mystery bundles (unless damaged/defective, per above)
Shipping Costs
Original shipping costs are non-refundable unless the return is due to our error (wrong item, damaged in transit, etc.). Return shipping costs are the customer’s responsibility unless otherwise stated.
Processing Timeframes & Shipping Costs
Orders are processed within fourteen (14) business days after receipt of the order. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.
Delays
We are not responsible for delays caused by shipping carriers, customs, weather, or other events outside our control. If your order is significantly delayed, please contact us at sisterhoodselections@gmail.com and we’ll do what we can to help.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, Sisterhood Selections is not responsible for packages lost or stolen after delivery. Please reach out if you believe your package was lost in transit (not yet marked delivered).
Contact Us
Questions about a return or shipping? Email us at sisterhoodselections@gmail.com — we’re happy to help.